When credits are charged
ASA charges credits only after every selected document is generated, validated, stored, and ready to view.
Credit policy
ASA's credit model is designed around completed planning packages, not raw provider attempts.
ASA charges credits only after every selected document is generated, validated, stored, and ready to view.
If generation fails before the package is saved, no credits should be charged. The project keeps any previously completed document package usable.
Regenerating a package creates a new planning pass and can require credits again. ASA warns before this happens.
Starter, Builder, and Launch are one-time packs. Credits remain available until used.
Credit purchases are confirmed through Lemon Squeezy webhook events. Duplicate webhook delivery should not duplicate credits.
If a payment succeeds but credits do not appear, contact support with the account email and approximate payment time.