Credit policy

Credits should follow successful output

ASA's credit model is designed around completed planning packages, not raw provider attempts.

When credits are charged

ASA charges credits only after every selected document is generated, validated, stored, and ready to view.

Failed generations

If generation fails before the package is saved, no credits should be charged. The project keeps any previously completed document package usable.

Regeneration

Regenerating a package creates a new planning pass and can require credits again. ASA warns before this happens.

One-time credit packs

Starter, Builder, and Launch are one-time packs. Credits remain available until used.

Payment confirmation

Credit purchases are confirmed through Lemon Squeezy webhook events. Duplicate webhook delivery should not duplicate credits.

Support

If a payment succeeds but credits do not appear, contact support with the account email and approximate payment time.